Will my package be charged delivery/customs fees?

Depending on where you live and stock availability your order will ship from the United Kingdom, the Netherlands, Germany or from our Asia Pacific warehouse.

All international orders are subject to customs and duty fees as defined by the country of import. Unfortunately, we are unable to provide information on whether you may or may not be charged customs/duty fees. Duties will be determined by the country of import of your order based on product value.

For all international orders:

These fees are not included in your SmartCover order and/or shipping total. SmartCover assumes no responsibility for duties incurred on discounted, promotional or give away items. All fees must be paid by the parcel recipient. By placing an order, you authorize SmartCover to import your product on your behalf and agree to SmartCover delegating the import of your products to a third party.

We do not issue refunds for customs fees, shipping costs, or the cost of your goods should you refuse to pay upon delivery.