What happens if my package is returned after it is shipped?

If your package was returned to us by the shipping courier

• We’re so sorry to hear that your order is coming back to us! Unfortunately, we are unable to reship a package that is determined to be undeliverable by the shipping carrier. We are also unable to provide more detailed information as to why your order was returned.
• You can use your tracking number to estimate when your package will return to us. We will issue a refund once we physically receive your order back at our warehouse and confirm that your package was undeliverable.
• If you would like to purchase the same items, you will need to place another order. We apologize for any inconvenience this may cause!

If you wish to return your order to us 📦

• Due to the COVID-19 pandemic and concerns for hygiene/safety, we are currently not actively accepting any returns. If you have received a damaged item, please contact us through our contact form, including your order number along with photos of the damage and our team can help!