Frequently Asked
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How Long Does Delivery Take? We have warehouses in four locations around the globe. Depending on where you live and stock availability your order will ship from the United Kingdom 🇬🇧; the Netherlands🇳🇱 ; Germany🇩🇪 ; or from our Asia Pacific 🇻🇳 warehouse. Delivery Time Frames by Region Please ...
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Is there a phone number I can contact?
We're here to help 🤗 Resources for you to get the help you need: Although we currently don’t have an inbound phone number for customer service inquiries, with you in mind, we've put together lots of information here in ourHelp Center If you can’t find what you’re looking for or need help regard... -
What is the return and cancelation policy?
Returns 📦 Due to the COVID-19 pandemic and concerns for hygiene/safety, we are currently not actively accepting any returns. If you have received a damaged item, please contact us through our contact form, including your order number along with photos of the damage and our team can help! Order C... -
Where can I find my tracking number?
Looking for your tracking number? Let's walk through the process to make sure you know where to find it. Order Confirmation Email As soon as you place your order, an Order Confirmation Email is automatically sent to your inbox If you have not yet received either your order confirmation email o...