Looking for your tracking number?
Let's walk through the process to make sure you know where to find it.
Order Confirmation Email
- As soon as you place your order, an Order Confirmation Email is automatically sent to your inbox
- If you have not yet received either your order confirmation email or your shipping confirmation email, please check your spam folder to be sure it hasn't been hiding!
- If you still are unable to find it, we may have an incorrect email on file. Please contact us via our contact form if you'd like us to make sure it's sent to the correct email 😊
Shipping Confirmation Email
- Once your package is picked up by the shipping courier 📦, you will automatically receive a shipping confirmation email with your tracking number 🎉
- If you have not received either a shipping confirmation email or tracking number, please reach out to us via our contact form and we can look into it for you 🔍
Tracking Information
- Not seeing any update on your tracking number? No worries! Once you receive your shipping confirmation email, please give it 48-72 hours for the shipping courier to update the tracking information
- If it's beyond the delivery time frame and the tracking link is still not updating, there may be an issue with your tracking number or your order may be lost in the mail - if this is the case, please let us know and we are happy to resolve this and make sure you receive your order! ✈️